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Frequently Asked Questions

What insurance do you accept?


We accept almost all medical and vision insurances. If you have any questions about your insurance, call the number on the back of your insurance card to verify that we are providers for your plan.  You can also call our office and we will answer any questions we can.



Why do you need my medical insurance?


Your medical insurance may cover a routine eye exam.  There are eye conditions that need to be submitted to your medical insurance primarily and to your vision insurance secondarily.



When should I get my child’s eyes checked?


We are part of the InfantSEE program, which offers a free eye exam to anyone under the age of one. At that exam, we are able to get an initial prescription for your child, check for any congenital defects, lazy eye, and many other tests.


If you do not get your child in before their first birthday, do not worry! We accept patients of any age, reading level, and attention span. 😊


Do you accept new patients?


YES! Of course, we would like to meet you!



Can I choose which doctor I see at Brookings Vision Center?


YES! Just let us know if you prefer to see Dr. Clayton Twitero or Dr. Trisha Morehouse when scheduling your appointment.



Is your building handicap accessible?


Yes. We offer handicap accessible parking, ramp, restroom, and exam room.



What type of payments do you accept?


We accept all major credit cards: VISA, Mastercard, Discover, and American Express.  In addition, we accept health savings account (HSA) or flexible spending account (FSA) payments.  We also accept Care Credit.



I think something is wrong with my eyes.  Should I call and make an appointment?

Please call us if you feel anything is wrong with your eyes or vision.  The following are some tips to guide your call.

  • Emergency:

    • Chemicals in eye

    • Light sensitivity

    • Trauma to eye or surrounding area

    • Foreign object in eye

    • Sudden unexplained blurred vision

    • Pain in eye

    • Loss of vision

    • Sudden abundance of floaters/spots in your vision

    • Flashes of light

  • Urgency

    • Red eye

    • Irritated eye
    • Itchiness
    • Burning/stinging
    • Mucous discharge
    • Double vision
    • Halos around lights​​​​​
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